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BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2014-2023

BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2014-2023

Summary

The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2014-18, and forecast to 2023). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Essential resource for top-line data and analysis covering the BRIC bpo services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies.

Key Highlights

- Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $42,658.3 million in 2018. China was the fastest growing country with a CAGR of 5.9% over the 2014-18 period.
- Within the bpo services industry, China is the leading country among the BRIC nations with market revenues of $25,709.2 million in 2018. This was followed by India, Brazil and Russia with a value of $8,113.5, $4,903.8, and $3,931.9 million, respectively.
- China is expected to lead the bpo services industry in the BRIC nations with a value of $40,117.5 million in 2023, followed by India, Brazil, Russia with expected values of $11,828.9, $7,463.5 and $6,274.5 million, respectively.

Scope

- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC bpo services market
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC bpo services market
- Leading company profiles reveal details of key bpo services market players’ BRIC operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the BRIC bpo services market with five year forecasts
- Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country

Reasons to Buy

- What was the size of the BRIC bpo services market by value in 2018?
- What will be the size of the BRIC bpo services market in 2023?
- What factors are affecting the strength of competition in the BRIC bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up the BRIC bpo services market?

Table of Contents
1 Introduction
1.1. What is this report about?
1.2. Who is the target reader?
1.3. How to use this report
1.4. Definitions
2 BRIC BPO Services
2.1. Industry Outlook
3 BPO Services in Brazil
3.1. Market Overview
3.2. Market Data
3.3. Market Segmentation
3.4. Market outlook
3.5. Five forces analysis
3.6. Macroeconomic Indicators
4 BPO Services in China
4.1. Market Overview
4.2. Market Data
4.3. Market Segmentation
4.4. Market outlook
4.5. Five forces analysis
4.6. Macroeconomic Indicators
5 BPO Services in India
5.1. Market Overview
5.2. Market Data
5.3. Market Segmentation
5.4. Market outlook
5.5. Five forces analysis
5.6. Macroeconomic Indicators
6 BPO Services in Russia
6.1. Market Overview
6.2. Market Data
6.3. Market Segmentation
6.4. Market outlook
6.5. Five forces analysis
6.6. Macroeconomic Indicators
7 Company Profiles
7.1. Infosys Limited
7.2. HCL Technologies Limited
7.3. Genpact Ltd
7.4. Capgemini SE
7.5. Accenture plc
7.6. ISS AS
7.7. BDO Unicon AO
7.8. TMF Group Holding B.V.
8 Appendix
8.1. Methodology
8.2. About MarketLine

List of Tables
Table 1: BRIC BPO Services industry, revenue($m), 2014-23
Table 2: BRIC BPO Services industry, revenue($m), 2014-18
Table 3: BRIC BPO Services industry, revenue($m), 2018-23
Table 4: Brazil bpo services market value: $ million, 2014-18
Table 5: Brazil bpo services market category segmentation: $ million, 2018
Table 6: Brazil bpo services market geography segmentation: $ million, 2018
Table 7: Brazil bpo services market value forecast: $ million, 2018-23
Table 8: Brazil size of population (million), 2014-18
Table 9: Brazil gdp (constant 2005 prices, $ billion), 2014-18
Table 10: Brazil gdp (current prices, $ billion), 2014-18
Table 11: Brazil inflation, 2014-18
Table 12: Brazil consumer price index (absolute), 2014-18
Table 13: Brazil exchange rate, 2014-18
Table 14: China bpo services market value: $ billion, 2014-18
Table 15: China bpo services market category segmentation: $ billion, 2018
Table 16: China bpo services market geography segmentation: $ billion, 2018
Table 17: China bpo services market value forecast: $ billion, 2018-23
Table 18: China size of population (million), 2014-18
Table 19: China gdp (constant 2005 prices, $ billion), 2014-18
Table 20: China gdp (current prices, $ billion), 2014-18
Table 21: China inflation, 2014-18
Table 22: China consumer price index (absolute), 2014-18
Table 23: China exchange rate, 2014-18
Table 24: India bpo services market value: $ million, 2014-18
Table 25: India bpo services market category segmentation: $ million, 2018
Table 26: India bpo services market geography segmentation: $ million, 2018
Table 27: India bpo services market value forecast: $ million, 2018-23
Table 28: India size of population (million), 2014-18
Table 29: India gdp (constant 2005 prices, $ billion), 2014-18
Table 30: India gdp (current prices, $ billion), 2014-18
Table 31: India inflation, 2014-18
Table 32: India consumer price index (absolute), 2014-18
Table 33: India exchange rate, 2014-18
Table 34: Russia bpo services market value: $ million, 2014-18
Table 35: Russia bpo services market category segmentation: $ million, 2018
Table 36: Russia bpo services market geography segmentation: $ million, 2018
Table 37: Russia bpo services market value forecast: $ million, 2018-23
Table 38: Russia size of population (million), 2014-18
Table 39: Russia gdp (constant 2005 prices, $ billion), 2014-18
Table 40: Russia gdp (current prices, $ billion), 2014-18
Table 41: Russia inflation, 2014-18
Table 42: Russia consumer price index (absolute), 2014-18
Table 43: Russia exchange rate, 2014-18
Table 44: Infosys Limited: key facts
Table 45: Infosys Limited: Annual Financial Ratios
Table 46: Infosys Limited: Key Employees
Table 47: Infosys Limited: Key Employees Continued
Table 48: HCL Technologies Limited: key facts
Table 49: HCL Technologies Limited: Annual Financial Ratios
Table 50: HCL Technologies Limited: Key Employees

List of Figures
Figure 1: BRIC BPO Services industry, revenue($m), 2014-23
Figure 2: BRIC BPO Services industry, revenue($m), 2014-18
Figure 3: BRIC BPO Services industry, revenue($m), 2018-23
Figure 4: Brazil bpo services market value: $ million, 2014-18
Figure 5: Brazil bpo services market category segmentation: % share, by value, 2018
Figure 6: Brazil bpo services market geography segmentation: % share, by value, 2018
Figure 7: Brazil bpo services market value forecast: $ million, 2018-23
Figure 8: Forces driving competition in the bpo services market in Brazil, 2018
Figure 9: Drivers of buyer power in the bpo services market in Brazil, 2018
Figure 10: Drivers of supplier power in the bpo services market in Brazil, 2018
Figure 11: Factors influencing the likelihood of new entrants in the bpo services market in Brazil, 2018
Figure 12: Factors influencing the threat of substitutes in the bpo services market in Brazil, 2018
Figure 13: Drivers of degree of rivalry in the bpo services market in Brazil, 2018
Figure 14: China bpo services market value: $ billion, 2014-18
Figure 15: China bpo services market category segmentation: % share, by value, 2018
Figure 16: China bpo services market geography segmentation: % share, by value, 2018
Figure 17: China bpo services market value forecast: $ billion, 2018-23
Figure 18: Forces driving competition in the bpo services market in China, 2018
Figure 19: Drivers of buyer power in the bpo services market in China, 2018
Figure 20: Drivers of supplier power in the bpo services market in China, 2018
Figure 21: Factors influencing the likelihood of new entrants in the bpo services market in China, 2018
Figure 22: Factors influencing the threat of substitutes in the bpo services market in China, 2018
Figure 23: Drivers of degree of rivalry in the bpo services market in China, 2018
Figure 24: India bpo services market value: $ million, 2014-18
Figure 25: India bpo services market category segmentation: % share, by value, 2018
Figure 26: India bpo services market geography segmentation: % share, by value, 2018
Figure 27: India bpo services market value forecast: $ million, 2018-23
Figure 28: Forces driving competition in the bpo services market in India, 2018
Figure 29: Drivers of buyer power in the bpo services market in India, 2018
Figure 30: Drivers of supplier power in the bpo services market in India, 2018
Figure 31: Factors influencing the likelihood of new entrants in the bpo services market in India, 2018
Figure 32: Factors influencing the threat of substitutes in the bpo services market in India, 2018
Figure 33: Drivers of degree of rivalry in the bpo services market in India, 2018
Figure 34: Russia bpo services market value: $ million, 2014-18
Figure 35: Russia bpo services market category segmentation: % share, by value, 2018
Figure 36: Russia bpo services market geography segmentation: % share, by value, 2018
Figure 37: Russia bpo services market value forecast: $ million, 2018-23
Figure 38: Forces driving competition in the bpo services market in Russia, 2018
Figure 39: Drivers of buyer power in the bpo services market in Russia, 2018
Figure 40: Drivers of supplier power in the bpo services market in Russia, 2018
Figure 41: Factors influencing the likelihood of new entrants in the bpo services market in Russia, 2018
Figure 42: Factors influencing the threat of substitutes in the bpo services market in Russia, 2018
Figure 43: Drivers of degree of rivalry in the bpo services market in Russia, 2018

Report Title: BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2014-2023


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Companies Covered
Infosys Limited
HCL Technologies Limited
Genpact Ltd
Capgemini SE
Accenture plc
ISS AS
BDO Unicon AO
TMF Group Holding B.V.

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